WorkCover Psychological Services

What Is WorkCover?

WorkCover is the workers’ compensation scheme in Victoria, managed by WorkSafe Victoria. If you have been injured at work or become unwell because of your work, and you have an accepted WorkCover claim, WorkSafe can fund psychological treatment to support your recovery and return to work and life. This includes both physical workplace injuries that have led to psychological difficulties, and primary psychological injuries.

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How to Access WorkCover-Funded Psychology

To see a psychologist under your WorkCover claim, you will need:

• An accepted WorkCover claim (or provisional payments). Your claim may be for a physical injury, a mental injury, or both. Provisional payments may also be available while your claim is being assessed.

• A referral from your GP or treating doctor. WorkSafe requires a medical referral before psychology services can commence.

• Your WorkSafe claim number and agent details. When you contact us to book, please have your claim number and the name of your WorkSafe agent ready. We will handle the approval and invoicing process with your agent on your behalf.

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A note on fees: WorkSafe funds psychology services at their scheduled rate. Where our fee exceeds the WorkSafe rate, there may be a gap fee payable by you. We will always discuss any out-of-pocket costs with you before commencing treatment so there are no surprises.

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What We Can Help With

Workplace injuries and illnesses can have significant psychological effects, whether the original injury was physical, psychological, or both. We provide treatment for:

• Workplace psychological injury: Stress, anxiety, depression, and adjustment difficulties arising from workplace factors such as excessive workload, bullying, harassment, organisational change, or poor management practices

• Post-traumatic stress: Following exposure to traumatic events at work, including workplace accidents, violence, aggression, or witnessing distressing incidents

• Psychological impacts of physical injury: Depression, anxiety, fear of re-injury, chronic pain-related distress, and adjustment difficulties following a physical workplace injury

• Return-to-work challenges: Anxiety about returning to the workplace, difficulties with graded return-to-work plans, navigating changed relationships with colleagues or managers, and building confidence in your capacity to work

• Complex and pre-existing presentations: Where a workplace injury has interacted with pre-existing mental health conditions, neurodivergence (such as ADHD or autism), or previous trauma

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Approach

Treatment is evidence-based, trauma-informed, and focused on supporting your recovery and return to work and life. I draw on therapeutic approaches tailored to your needs.

What makes our service distinctive is Dr Fischer’s organisational psychology expertise. She understands workplaces, not just from a therapeutic perspective, but from the inside. This means we can help you make sense of the workplace factors that contributed to your injury, support you through the return-to-work process with realistic expectations, and work effectively with your employer, rehabilitation provider, and WorkSafe agent as part of your recovery team.

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Dr Fischer works collaboratively with your GP, your WorkSafe agent, occupational rehabilitation providers, and your employer to support coordinated, outcome-focused recovery. Treatment plans are submitted in line with WorkSafe’s requirements and the Clinical Framework for the Delivery of Health Services.

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Practical Information

• Locations: Caulfield South and St Kilda, with telehealth available where appropriate and in line with WorkSafe’s telehealth policy.

• Session length: Standard sessions are 50–60 minutes.

• What to bring: Your WorkCover claim number, your agent’s details, and your GP referral.

• How to book: Contact by phone or email. I will guide you through the process and liaise with your WorkSafe agent. 

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Ready to Get Started?

If you have been injured at work and need psychological support, contact Behavioural Edge Psychology to help you understand the process and get the care you need.